SERVICE USERS – EQUAL OPPORTUNITY POLICY

To our valued Service Users, Enfield Counselling and Psychotherapy Service is committed to equality of opportunity and comply with all relevant legislation.

• Enfield Counselling and Psychotherapy Service intends to demonstrate and practice a non-discriminatory approach to our Diverse Service Users.
• Our Diverse Service Users can expect a non-discriminatory approach, irrespective of, age, status, colour, social class, creed, culture, sexual orientation, race, religion, disability, education, ethnicity, gender, information, knowledge, nationality, mobility, money.
• Service Users should contact a member of staff, or the Clinical Director – Liz Good – if they are unhappy with the service they receive.
• Enfield Counselling and Psychotherapy Service will investigate and get back to you within 15 working days.
• If you wish to make an anonymous complaint/observation, please use the Anonymous Box in the waiting room.